First Base Solutions Ltd was formed in June 1994 by its current owner Mr Steve Bradstock. The aim of the business was to provide a one-stop provision of IT services to local small and medium sized businesses. The company did not target a specific industry and had soon built up a portfolio of over 30 different vertical market software solutions. The company gained an enviable reputation for support and quality of service due to it’s locality within the heart of it’s customer base.
The resulting growth of the business through sales of affordable solutions funded the development of a number of skilled staff to complement the business services provided. The business continued to grow and widened it’s range of services by forming alliances with key ofiice equipment suppliers to enable a fully integrated office environment to be serviced from one source.
Advancements in technologies have enabled First Base Solutions to support larger organisations within a 50 mile radius, the emphasis still being on locality and prompt service. By introducing pro-active maintenance and equipment renewal policies First Base Solutions Ltd has enabled business disruption to be kept to an absolute minimum and facilitate the sustained growth of it’s customer base without incurring spiralling costs.
We now have a qualified team of maintenance engineers who can maintain and backup the companies hardware platforms 24 hours a day 7 days a week on 4 hour response times.
Experience based business consultancy led by improved IT solutions has been a key factor in the growth of our smaller customers. With experience in such a wide range of industries we can apply models developed in one industry to other industries to make major cost and labour savings.
All of our initial consultancies are free as we feel confident that our costs can be covered by making improvements to our customers' businesses and form long standing relationships which make both parties more profitable.
The growth of First Base Solutions Ltd has been steady and controlled over the past 20 years to keep a well balanced staff to client ratio in order to maintain excellent service levels.
We assemble our own hardware and do not sell to the mass market or to the public. This enables us to establish sound, reliable terminal, high end work station and file server products using high quality components which to do change every month. This makes us more efficient in support and parts storage to keep costs at a minimum whilst having enough stock to fulfil orders quickly and seamlessly.
Major installations and office moves are carried out to fit in with the clients operating times in order to minimise both risk and down-time.
Finance arrangements can be made as well as escrow agreements to both spread the cost to the customer and give total security and peace of mind over their assets.